Job Opportunities in Malaysia
September 11, 2024
G-Mart BORNEO RETAIL SDN. BHD
Kota Kinabalu
OTHER & FULL TIME
Manager Outlet (Kinarut Branch)
We are looking for a professional and customer service-oriented store manager to oversee daily operations at our store. As the store manager, you will supervise the operational and organizational standards of the store. Your duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies.
The ideal candidate must be able to improve customer satisfaction and meet monthly sales goals. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and interpersonal skills.
Responsibilities
· Delivering excellent service to ensure high levels of customer satisfaction.
· Motivating the team to meet sales objectives by training and mentoring staff.
· Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
· Hiring, training, and overseeing new staff.
· Responding to customer complaints and concerns in a professional manner.
· Ensuring store compliance with health and safety regulations.
· Developing and arranging promotional material and in-store displays.
· Preparing detailed reports on buying trends, customer requirements, and profits.
· Undertaking store administration duties such as managing store budgets and updating financial records.
· Monitoring inventory levels and ordering new items.
Requirements and skills
· High school diploma or equivalent qualification.
· A minimum of 5 years’ experience working in a retail environment, ideally in a managerial role.
· Strong leadership and customer management abilities.
· Customer service-oriented with in-depth knowledge of basic business management processes.
· Excellent communication and interpersonal skills.
· Having valid driving license D
Job Types: Full-time, Permanent
Benefits:
The ideal candidate must be able to improve customer satisfaction and meet monthly sales goals. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and interpersonal skills.
Responsibilities
· Delivering excellent service to ensure high levels of customer satisfaction.
· Motivating the team to meet sales objectives by training and mentoring staff.
· Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
· Hiring, training, and overseeing new staff.
· Responding to customer complaints and concerns in a professional manner.
· Ensuring store compliance with health and safety regulations.
· Developing and arranging promotional material and in-store displays.
· Preparing detailed reports on buying trends, customer requirements, and profits.
· Undertaking store administration duties such as managing store budgets and updating financial records.
· Monitoring inventory levels and ordering new items.
Requirements and skills
· High school diploma or equivalent qualification.
· A minimum of 5 years’ experience working in a retail environment, ideally in a managerial role.
· Strong leadership and customer management abilities.
· Customer service-oriented with in-depth knowledge of basic business management processes.
· Excellent communication and interpersonal skills.
· Having valid driving license D
Job Types: Full-time, Permanent
Benefits:
- Professional development
- Day shift
We regret to inform you that this job opportunity is no longer available
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