Job Opportunities in Malaysia

Job Description:
We are seeking a reliable and detail-oriented Clerk to join our team at a tow truck company. The ideal candidate will handle various administrative tasks, provide excellent customer service, and support dispatch operations to ensure smooth and efficient towing services.
Key Responsibilities:

• Answering Calls: Respond to incoming calls from customers, dispatchers, and other stakeholders promptly and professionally.
• Dispatch Support: Assist the dispatch team by coordinating with tow truck drivers, providing them with accurate information, and updating the dispatch system in real-time.
• Customer Service: Communicate with customers regarding service requests, provide status updates, and handle any inquiries or complaints in a courteous manner.
• Data Entry and Record Keeping: Accurately enter and maintain records of towing jobs, customer details, payments, and other important data in company systems.
• Billing and Invoicing: Prepare invoices, process payments, and maintain financial records related to towing services.
• Coordination: Work closely with tow truck drivers, mechanics, and other team members to ensure efficient and timely service delivery.
• General Administrative Tasks: Perform various office duties such as filing, copying, mailing, and ordering supplies as needed.
• Insurance renewal/policy skill will be an advantage

Qualifications:

• SPM or equivalent.
• Previous experience in an administrative or customer service role; experience in a towing or transportation company is a plus.
• Strong organizational skills and attention to detail.
• Excellent communication skills, both verbal and written.
• Proficiency in using office software (e.g., MS Office) and dispatch systems.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

>working locatio-near JPJ Taman Daya
>5 working days-Sunday to Thursday
Job Types: Full-time, Permanent
Pay: From RM1,500.00 per month
Benefits:

• Cell phone reimbursement
• Free parking

Supplemental Pay:

• Performance bonus

Application Question(s):

• Can you attend calls or perform other related duties as assigned by superior off your working hours if theres any emergency work or if boss is away
• do you know how to open general insurance policy(vehicles)

Experience:

• Call Center and customer service: 1 year (Preferred)