Job Opportunities in Luxembourg


October 17, 2024

Foyer

Leudelange

FULL TIME


Claims Manager - M/F

Description Foyer Global Health was established in 2014 and is the specialist brand for globally mobile people from Luxembourg's leading insurance company Foyer.
Since its foundation, Foyer has become Luxembourg's primary insurance. Today, the European Union poses many new challenges while at the same time opening up a host of new opportunities. In an increasingly competitive market, the Foyer Group remains true to its values: Trust, Excellence, Innovation, Integrity, Independence


As we are providing our services in English, German, Spanish, French and Dutch, you will be part of an international and multilingual team.



The overall goal of this position is to process international claims in a timely manner and with the utmost client services mindset. In this position, you will report to the Claims and Client Service Manager



Responsibilities:

  • Adjudicate and process international claims for individual and corporate customers within the agreed company Service Level Agreement in accordance with policy benefits to facilitate the company achieving its loss ratio target;
  • Contribute to the team and departmental productivity targets so that the agreed Service Level Agreement is archived and a high level of client service is provided;
  • In line with the company’s policy on cost containment identify duplicate payments, possible non-disclosure of pre-existing medical conditions and fraudulent claims;
  • Respond to clients and brokers inquiries accurately and professionally and if necessary, liaise with other departments in the company or our offices worldwide for support to ensure an efficient and professional response is given thereby achieving client satisfaction and retention;
  • Answer telephone calls accurately and professionally to facilitate the company achieving high level of client satisfaction;
  • Participate in departmental medical training to expand knowledge of medical terminology and procedures and to develop comprehensive claims processing skills;
  • Other Ad hoc duties as required.


Qualifications:

  • First proven experience in administration in the medical or insurance area;
  • Interest in health and medical matters;
  • Outstanding communication skills, both verbally and in writing;
  • Ability to clearly and comprehensibly outline complex issues;
  • Positive attitude and strong desire to meet client demands;
  • Ability to work efficiently within an international team environment as well as to work under pressure while still submitting high quality results;
  • Honesty and integrity are further behavioral competencies required;
  • A very good command of English as company language;
  • Additional languages such as German, Spanish, French and Dutch are considered a plus.


We offer:



By joining our Group, you will benefit from the following advantages, among others:


  • A multicultural, learning and innovative work environment,
  • Flexible working hours,
  • The benefits of a large group with the flexibility of an SME.
  • The possibility of homeworking
  • A company restaurant at preferential rates,
  • A gym with a trainer,
  • An extensive training plan to develop your knowledge and skills
  • Hospitalization and group insurance
  • Concierge service


Languages English Education Bachelor Experience 3+ years

Latest Job Opportunities


October 23, 2024

AXIA INTERIM
Chargé(e) des Opérations

Kirchberg

FULL TIME & OTHER

View Details

October 23, 2024

Kuehne+Nagel
Head of Integrated Logistics Procurement and Supplier Management

OTHER & FULL TIME

View Details

October 23, 2024

TMC
Administrateur Microsoft H/F
View Details

October 23, 2024

Sodexo Luxembourg
Serveur/se (m/f/x) - CDD 30h/semaine

Bertrange

CONTRACT

View Details

October 23, 2024

Sodexo Luxembourg
Aide socio-familiale ou aide-soignant (m/f/x) - CDI 30h/semaine

Bertrange

OTHER

View Details

Similar Jobs


October 22, 2024

Amazon EU Sarl
Senior Technical Program Manager, GFP Analytics

Luxembourg

FULL TIME

View Details

October 22, 2024

Amazon Europe Core Sarl
Governance Program Manager, Transportation Risk & Compliance (TRC)

Luxembourg

FULL TIME

View Details

October 22, 2024

PICTET
Client Relationship Manager

Luxembourg

View Details

October 22, 2024

Bank Pictet & Cie (Europe) AG, succursale de Luxembourg
Client Relationship Manager

OTHER & CONTRACT & FULL TIME

View Details

October 22, 2024

Rolling Wireless
Country Manager

PART TIME

View Details

October 22, 2024

Luxfactory
Finance Project Manager

FULL TIME

View Details

New Jobs from This Company


October 22, 2024

Foyer
Stagiaire Data Tech (m/f)

Leudelange

INTERN

View Details

October 22, 2024

Foyer
Auditeur interne expérimenté (H/F)

Leudelange

FULL TIME

View Details

October 16, 2024

Foyer
Operations Administrator - Spanish speaker - M/F

Leudelange

FULL TIME

View Details

October 16, 2024

Foyer
Client Service Officer - French Speaker M/F

Leudelange

FULL TIME

View Details

October 15, 2024

Foyer
Junior Compliance Officer (m/f)

Leudelange

FULL TIME

View Details