September 8, 2024

Kuwait City

OTHER & FULL TIME

Key Responsibilities:

Client Network Management: Assist in configuring, maintaining, and troubleshooting network infrastructures for our clients, including routers, switches, and firewalls.
Cybersecurity Measures: Implement and manage security solutions to safeguard client systems from threats, including firewalls, antivirus software, and intrusion detection systems.
Technical Support: Provide exceptional technical support to clients, addressing and resolving hardware, software, and network-related issues efficiently.
System Monitoring: Monitor client network performance and security, ensuring that systems operate smoothly and meet security standards.
Documentation & Reporting: Maintain detailed records of client configurations, security policies, and support tickets. Generate reports as needed for clients and internal use.
Client Interaction: Communicate effectively with clients to understand their needs, provide updates, and offer solutions tailored to their requirements.
Collaboration: Work with senior engineers and other team members to develop and implement best practices and IT policies.

Qualifications:

Education: Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or a related field.
Experience: Up to two years of experience in IT, network administration, or cybersecurity. Recent graduates with relevant internships or project experience are also encouraged to apply.
Skills:
Basic understanding of network protocols (TCP/IP, DNS, DHCP).
Familiarity with network devices and security tools.
Strong troubleshooting skills and ability to resolve technical issues.
Excellent communication skills and the ability to interact professionally with clients.
Certifications: (Preferred but not required) Comp TIA Network+, Comp TIA Security+, Cisco CCNA, or similar.

What We Offer:

Professional Development: Opportunities for career growth and access to ongoing training.
Innovative Environment: Work in a cutting-edge, client-focused environment with a supportive team.

How to Apply:
To apply, please submit your resume spiro.haber@chriysalis.com.
Job Types: Full-time, Permanent
Pay: KD300.000 - KD400.000 per month