Job Opportunities in Italy

Role purpose

The Large Corporate Support Specialist will work in Network Operations, an international environment within a matrix organization made up of teams transversal to all countries and vertical teams.

The candidate main accountabilities are:
Managing the Fixed Core Network Operation team in preventive, incidental and planned activities.
Managing the activities in developing of network automation solutions and improve KPIs/SLA indicators in terms of customers satisfaction and network availability.
As part of the Fixed Core Network Operation team, collaborate in ensuring top of the class services to Vodafone Customers

Key accountabilities and decision ownership

• Operate & Maintain the Fixed Core Network infrastructure.
• Manage incidents & problems: full availability
• Support the team in reaching the required cyber security targets and deploying automation instruments.

Core competencies, knowledge, and experience

• Deep knowledge of Internet & Networking technologies at ISP/Telco level:

o - L3VPN / L2VPN
o - BRAS
o - CORE IMS / SIP Protocols
o - CPE
o - MPLS/ISIS/BGP Protocols
o - Multicast
o - DNS
o - Radius Protocol
o - IPv4/IPv6

• Deep knowledge of Cisco and Huawei routing &switching

• Great communication and relationship skills
• Customers centric approach

Must have technical / professional qualifications

• Certificate/Diploma/bachelor in Engineering/Electronics/Telecommunication.
• 1 or 2 years experienced in O&M of ISP/Telco IP Transport Network.

• Very fluent in English and Italian

• Network Automation/DEVOPS Experience; Python knowledge is a plus.
• Virtual Machines Environment experience is a plus.