Italian Speaking Customer Support jobs in Greece - Relocation Provided! - Italy Jobs Opening

September 13, 2024

DK Global Recruitment

FULL TIME

Italian Speaking Customer Support jobs in Greece - Relocation Provided!

Italian Speaking Customer Support jobs in Greece - Relocation Provided!
JOB TITLE : Customer Support
LOCATION : Athens, Greece
WORKPLACE : Athens
INDUSTRY : BPO/Call Centre
LANGUAGES : Fluent Italian, B2 English
SALARY : 1,000 - 1,100€
RELOCATION : Provided
Our clients are highly reputed companies with constant growth in the international market and we are pleased to find good employees for them. Apply today and a member of the team will be in touch to arrange an interview.
Responsibilities:

Dealing with customer queries for various issues related to products or services.
Troubleshooting any problems clients may have via telephone, e-mail, or chat
Provide information about products and services to the customers over the phone.
Escalation and rerouting of the issues to other departments if required to do so.
Provide technical/non-technical phone support to customers.

Requirements:

Fluent in Italian and B2 or medium-level of English Language
Ability to walk customers through complex procedures from start to finish.
Basic knowledge of troubleshooting technical issues will be an advantage.
Excellent level of computer and internet using skills with MS Office
Should have the adaptability to a fast-paced work environment in the company.
Customer-oriented approach that is capable of matching the brand’s reputation.
General technical/troubleshooting skills and a natural curiosity-driven personality

Salary & Benefits:

Monthly gross basic salary
2 extra full salaries paid per year (pro rata)
Monthly performance bonus (some projects give this bonus)
If working on Sunday or Greek holidays (75% extra of day's salary)
Overtime paid, according to pay scale (based on shift timing)
Free Greek language course
Health insurance from the first day
International working environment
Welcome event for all new employees
On-site canteen (discounts for employees)
Help in the bank and tax registration process
Training provided (paid as part of employment)

Relocation Support:

One-way flight ticket booked by the company within Europe only
2 weeks of hotel accommodation in athens city (breakfast included)
Taxi pickup services from the airport to the hotel is booked by the company
The company pays to local property dealers to help you in finding accommodation

GDPR Consent: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with hiring company for initial screening of your profile suitability and duplicate check.
How to Apply: Follow the instructions from this platform to send us your job application. If you would like to check more similar job opportunities then please visit our company website.
Job Type: Full-time
Application Question(s):