Job Opportunities in Israel

Technical support and help-desk services for hardware and software to company users; include computers, network, communication, telephone system and other IT infrastructure.

Essential duties and responsibilities

• Technical support and help-desk services for hardware and software to company users; include computers, network, communication, telephone system and other IT infrastructure.
• First level support to users in the office, remote work and abroad
• Responsibility to proper use of computerized system.
• Maintain and monitor IT infrastructure include computer room.
• Installation of hardware and software.
• Manage purchase demand and purchase order of IT equipment include service agreements and maintenance contracts.
• Willingness to intensive work include overtime, and after work hours support.
• Willingness to support and problems solving even beyond standard working hours.
• Ability to travel abroad if needed.

Education and certifications

• Formal certification a computer and network technician - must have

Previous job experience -

• At least 2 years' experience and background in Help Desk and technical support - mandatory

Required knowledge –

• Professional knowledge in Microsoft operating systems, workstations, servers and offices
• MCP (Microsoft Certified Professional) certificate - Advantage
• Knowledge of software and hardware installation
• Familiarity with installation of CAD engineering software - significant advantage
• Knowledge of IT infrastructure, communication, networks and phone system

Job Skills

• Professional skills required –technical understanding
• Language Skills- High-level English - must have
• Computer skills –

o Professional knowledge in Microsoft operating systems, workstations, servers and offices
o MCP (Microsoft Certified Professional) certificate - Advantage
o Knowledge of software and hardware installation
o Familiarity with installation of CAD engineering software - significant advantage
o Knowledge of IT infrastructure, communication, networks and phone system

Personal Skills

• High service level
• Excellent human relations and communication skills
• Dedication and responsibility
• Ability to teamwork
• Ability to work Independently
• Time management and prioritization of tasks
• The ability to work on multiple tasks simultaneously