Lab Support Engineer Harmonic is the worldwide leader in virtualized broadband solutions. We revolutionized broadband networking via the industry’s first virtualized broadband solution, enabling cable operators to more flexibly deploy gigabit internet service to consumers’ homes and mobile devices. Learn more at www.harmonicinc.com. Role Description We are looking for a Lab Support Engineer You will report to the Director of System Integration & QA, Broadband business unit. Location
On-site - working 5 days a week from our offices in Caesarea
What you will be doing:
Maintenance of R&D Lab, which contains setups under testing including networking components (switches/routers/servers).
Lab incidents troubleshooting and fixing.
New setups end-to-end bring up (starting from HW physical installation till networking configuration)
SW maintenance of networking and rest Harmonic and 3rd party equipment
Distribute, install and connect equipment physically in the lab: switches, servers, RPDs, CMs, PON equipment.
Maintain VMWare platform.
Install Linux/Windows images.
Configuring switches and cores to make setups work.
Maintain documentation: Confluence, Lab X, Visio, Etc.
What you should have:
2-5 years of networking hands-on experience - router/switches configuration OR data centers hands-on experience - racking, cabling, equipment accounting, etc.
High technical abilities, good debugging abilities (failure point finding)
Experience with Linux
Basic Networking knowledge (CCNA level)
HW installation and wiring experience
Excellent inter-personal skills and high customer service awareness
Fluent English (writing and speaking)
VMWare, Zabbix, Solarwinds knowledge - advantage
Good reporting and documentation maintenance skills, including tools like Confluence, Visio and Jira (advantage)
At Harmonic, we believe that building and nurturing a global team with diverse backgrounds and voices is critical to our success. Together, we achieve excellence through creativity and innovation, build relationships based on integrity and mutual respect, and deliver the highest quality in every aspect of our business for the benefit of our employees, business partners and shareholders.
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