Panda Trading Systems (Panda TS) specializes in building high-performance, cutting-edge technology for the online financial trading industry is seeking a Customer Success Manager to join our team
Responsibilities:
Act as the customer's focal point
support customers as they transition from sales prospects to active users of the products.
Identify and analyze the customer’s needs and translate them into tasks to be undertaken by divisions within the company
Push forward the business needs of the company with the client, finding the optimal balance between the client’s needs and those of the company
Optimizing customer performance
Growing Revenue
Requirements:
2-3 years experience as B2B Success Manager/Account manager – Must (Experience from Fin Tech companies will be considered as an advantage).
Proven ability to manage multiple projects simultaneously - Must
BA in Economics/Business Management - advantage
Experience in the online industry (Online trading, Gaming, Crypto) - advantage
Knowledge of development lifecycles & working with R&D teams - advantage
Experience working with international customers - Advantage
Fluent English (written and spoken) - Must
Excellent analytical skills & working with MS office tools - Must
Methodical approach to delivery, with attention to detail and the ability to keep track of multiple tasks & thier risks
Customer-facing, excellent interpersonal skills, Self-motivated, details oriented, self-managed, team player
Come Work With Us:
At Panda TS we offer a wide range of benefits, including:
Annual company's vacation abroad to all employees.
We offer an attractive study fund (Keren Hishtalmut)
Manager insurance
Employee Training - professional courses and conferences.
Lunch fees (Cibus)
Extra days off
Holidays gifts and bonuses
Birthday gifts for you and your kids.
Company parties (Summer party, Purim party, and more)
Flexible hours for excellent work-life balance.
Weekly happy hours with great food and beverage.
Young and cool environment, pool tables, and ping pong
Small gym
6 minutes walk from "Haifa Bat Galim" train station.
stability Panadts has more than 15 years of experience in the market
We regret to inform you that this job opportunity is no longer available