Senior Pensions Administrator

September 16, 2024

WTW

Dublin

FULL TIME

Outsourcing is a global line of business at WTW whose revenue is primarily driven from providing outsourced pension administration services to occupational pension funds. We have worked with some of the world’s leading organizations for over 25 years to provide benefit administration and outsourcing to over five million participants across the globe.
The Role
Working as part of a team you will be responsible for providing a reliable and high standard of administration support on a portfolio of clients.

Help to provide an efficient, professional service to meet all client/members' needs
Maintenance of accurate and up to date scheme records
Preparation of individual calculations and benefit statements
Processing individual member queries
Be a point of reference for standard automated cases
Deal with queries and requests by the use of standard letters
Identify areas where the service to clients/members could be improved
Build a relationship with the team members and clients
Monitor own and team workflow to ensure service levels are achieved
Assist in more complex / project work

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

The Requirements

Experience of administrating occupational pension schemes, DC would be more advantageous
Experience of coaching and supporting less experienced associates.
QFA Qualified
Able to work to a high level of accuracy.
Able to work well under pressure and meet targets.
Interpersonal skills to include good written and verbal communication.
Microsoft office skills (Excel, word, power point)

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace

We regret to inform you that this job opportunity is no longer available