Sales Manager

September 11, 2024

Connolly Motor Group

Galway

OTHER & FULL TIME

Job Title: Sales Manager

Responsible to: General Manager

Main Purpose of Job:
We are currently recruiting for an experienced Sales Manager to join Connolly Motor Group team, within the Sales team in Hyundai, Galway.
This is a non-selling, people management role managing a high achieving Sales department. The successful candidate will be required to ensure the team continuously deliver the highest level of satisfaction to internal and external customers. This will require you to ensure the company business plan is met via the sale of vehicles, finance and insurance products. To ensure that the sales team delivers the highest standard of service and that every opportunity is taken to continuously improve working methods and standards.
Role Responsibilities:

Follow the Connollys Sales Process, designed to achieve maximum results from the available sales opportunities
Strategically set’s objectives and reviews sales and performance reviews whilst identifying future trends
Formulates and communicates sales targets to each executive
Monitors departmental performance against the budget.
Devise and agree sales schedules for the sales team to generate business – on a daily/weekly/monthly basis
Constantly reviews and manages dealership costs
Oversees sales by ensuring prospecting and follow up activities are conducted by the Sales Team
Actively prospect for new customers and delegate new prospects to the sales team
Coach the team on qualifying customer needs and presenting the dealerships products and services
Ensures stock turn on new and used cars is adhered to, by review of and if necessary, revaluing used cars
Plans and implements marketing strategies with the marketing department
Assist HR with employment relations, recruitment & selection and people agenda queries
Monitors the performance of the sales team, using key measures and addressing areas of under performance
Conducts regular meetings and updates on any changes with team
Understands and complies with all appropriate sales legislation and procedures relevant to Dealership departments
Maintain a high level of contact with internal and external customers, suppliers and manufacturer
Identify and resolve dissatisfied customer’s issues in a professional and empathetic manner
Ensure vehicle valuations to customers are accurate as provided by the sales team
Maintain up to date knowledge about manufacturer’s vehicles, market trends and their impact
Ensure adequate resourcing of sales department is adequately staffed to achieve departmental objectives
Comply and operate within Connolly Group Trade Disposal Process

The person:
Skills and Competencies:

Minimum of 5 years’ experience in a Sales environment, Motor industry is essential
3 years’ People Management experience is beneficial
Strong communication skills with internal and external customers, suppliers and the manufacturer
Proficient in Microsoft Office Package (Word, Excel, Email)
Build strong interdepartmental relationships, and pay close attention to the requirements of those departments
Present a consistently professional image through attitude, behaviour and personal appearance
Continuous improvement mindset
Full driving license is essential