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Job Description:

Job Posting Title: Investment Data Analyst - Security Reference Data Job Description

Summary: Investment Data Management Analyst

Department Overview
The Global Data Services (GDS) team within Fidelity Fund and Investment Operations (FFIO) is a global, investment data management organization that specializes in the sourcing, analysis, integration, management and distribution of security, index, and portfolio data. GDS provides these data services for reference, evaluative, performance and analytical data in support of global investment decision making organizations. Data Management Operations (DMO), a division of GDS, specializes in managing, integrating and validating vendor and Fidelity-defined data associated with investment entities (securities, issues, brokers, funds, portfolios and index data).

The Investment Data Analyst will perform critical functions to support daily including oversight of daily workload distribution to ensure helpdesk and project assignments are completed in an accurate and timely manner.

The Expertise You Have

• Bachelor degree in Business/Finance or Related Field required
• 3-4 years’ experience working in a Mutual Fund Operations, Business Analysis, and/or Data Analyst role within a Financial Services Company
• Timely response for the set-up and maintenance requests from customers
• Experience in varied projects/initiatives from straight forward to complex
• Respond to research requests requiring assistance and problem resolution
• Assist in the documentation, response, and management of client requests for new data
• Define and execute test plans and support user acceptance testing
• Recommend process enhancements for the efficient, accurate and timely completion of all activities including: data loading, quality checks, and reporting
• Identify data issues, perform root cause analysis and resolve data quality issues. When needed, work with business partners and systems partners to resolve.
• Ensuring work is completed within SLA and working on identifying possible causes of missed SLAs
• Exceptional attention to detail
• Your ability to think analytically and deliver solutions to complex challenges and recognize when escalation is required
• Team player who takes initiative and thinks across Fidelity
• Working knowledge of investment securities and Bloomberg an advantage

The Skills You Bring:

• Excellent understanding and application of MS Office tools specifically Excel
• A self-starter and team player who is assertive, independent and can manage multiple responsibilities without close supervision
• Strong detailed analytical skills with ability to clearly interpret business and data requirements and communicate meaningful results
• Excellent written and oral communication skills
• Strong interpersonal, customer relationship management, and negotiation skills
• Working closely with technology team to assist in the analysis and resolution of production support issues
• Experience working on small to medium scale projects where acute attention to detail was critical to success
• SQL and Oracle skills

The Value You Deliver

• Delivering an outstanding experience to our clients in a very fast paced environment
• Prioritizing and handling critical issues that are received from clients/ business including while ensuring trading requests are completed within 30min SLA
• Quickly identify production issues and work with technology and the business to ascertain impact and recognizing when escalation is required
• Reviews database queries to analyze and validate data for problem resolution for ad-hoc customer questions or issues that result from data surveying
• Driving innovation through curiosity and comprehensive understanding of business processes and challenges

Company Overview

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.Fidelity established an Ireland presence in 1996 and we currently employ 1,700 staff across IT and shared services, with offices in Dublin (City West) and Galway (Parkmore East). For information about working at Fidelity, visit Fidelity Investments.ie.
Fidelity Investments is an equal opportunity employer.
We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact Accommodations Ireland@fmr.com.