Kilkenny Ormonde Hotel are recruiting an Hotel Receptionist - Part Time Position to join our Front Office Team. Reporting to the Front Office Manager, the successful candidate's responsibilities will include:
Providing excellent service to guests at all times
Adhering to company Brand Standards
Ensuring smooth completion of Front Office operations
Check-in and check-out of guests at Reception
Dealing with guest queries
Processing payment for guests bills on check-out
Organising check-in for large tours and groups with room allocations
Taking reservation calls when required
Ideal Candidate
An individual with a positive, professional and friendly manner who excels in customer care
The ability to work in a fast paced environment whilst ensuring attention to detail
Organisational and Administrative Skills
Strong IT Skills
Experience with Hotsoft would be desirable
Flexible - the candidate must be available to work shifts including early mornings, late evenings, weekends and holiday periods
Previous experience in a similar role is essential, preferably in a 4* Hotel
Benefits of working with Kilkenny Ormonde Hotel Benefits of working with the Kilkenny Ormonde Hotel:
Complimentary Leisure Club Membership
Complimentary meals while on duty
Discounted Accommodation Rate in Kilkenny Ormonde and sister property, Absolute Hotel Limerick
Discounted Accommodation and F & B rates in Windward properties
Discounted Friends and Family Rate
Discount on prebooked events in the property
Employee Referral Scheme
Uniform Provided
Christmas Savings Scheme
Career Development Programme
Employee Assistance Programme
Please apply with full CV. We are an equal opportunities employer. Reference ID: KOHREC2024 Job Types: Part-time, Permanent Expected hours: 20 – 37.5 per week Benefits:
Gym membership
Schedule:
8 hour shift
Monday to Friday
Weekend availability
Application question(s):
Are you over 18 years old?
Are you available to work Midweek, Weekends & Holidays?