Customer Service Administrator

September 12, 2024

Abtran

Maynooth

FULL TIME

Customer Service Administrator - Maynooth

Salary: €12.70 p/hr
Hours: 37hrs per week, Monday - Friday
Location: Abtran, Maynooth Business Campus, Maynooth, Co.Kildare

At ABTRAN we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company’s growth. We are hiring the best people and helping them grow both professionally and personally, to ensure a bright future.

Let us tell you more about this great opportunity:
Abtran are currently hiring Customer Service Advisors. Working onsite with the client and reporting to the Team Leader, this role provides a fantastic opportunity to join our team on a full-time permanent basis.

This is a hybrid role, you will spend 3 weeks onsite and 1 week work from home on a set rotation.

How you will spend your day:

Provide relevant advice to customers primarily by phone but also through other communication channels as required, including email, post, webchat and social media platforms.
Using your product knowledge to solve problems for customers
Keeping yourself up to date with business and product information
Effectively managing a database through accurate and efficient data entry
Adhering strictly to data protection and confidentiality laws
Ad hoc duties as required

Our ideal candidate:

Previous Customer Service experience
Excellent verbal and written communication skills
A high level of accuracy and attention to detail
Strong computer skills are essential
Proven ability to deal with problems and solve them effectively
Ability to work well either individually or as part of a team

Employee Benefits include:

Wellbeing programme focused on our people’s health and wellness
Health Insurance Discount Programme
Employee Assistance Programme
Pension Scheme
Employee Discounts
Life Cover
Internal Development Programmes
Refer a Friend Scheme
Cycle to Work Scheme
Leap Card Tax Saver
Maternity Pay & Paternity Pay

What you need to do now:
If you are interested in this position with Abtran apply now and a member of our Talent Acquisition Team will be in touch.

Abtran is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We are committed to equality of opportunity and operate non-discriminatory practices in relation to access to employment, conditions of employment, access to training and experience, promotion and classification of posts. All employment decisions at Abtran are based on business needs, job requirements and individual qualifications, without regard to gender, civil status, family status, sexual orientation, age, disability, race, religion and membership of the Traveller community.

We regret to inform you that this job opportunity is no longer available