Job Opportunities in Ireland

• Primary point of contact for portfolio of clients
• Build effective working relationship with clients, based on mutual respect and trust

• Ensure excellent level of service provided to clients at all times
• Ensure timely escalation of any client issues as required
• Point of receipt for all Client change requests; log and work with internal departments to ensure timely delivery of change agenda for clients.
• Management of Client Reporting process
• Manage the on-boarding of additional clients/funds as required
• Log and resolve client queries, involving other internal departments as needed, in a timely and professional manner
• Ensure that sufficient controls are in place and consistently followed for all client service processes
• Help foster culture of collaboration with colleagues, clients and external parties
• Run and maintain log of client service calls and action logs
• Attendance at client board meetings as required
• Ad hoc projects as directed
• Work as part of a client service team, covering for colleagues as required.

• Primary Degree or a Professional or Accounting qualification or equivalent.
• Significant experience working in the financial Services Industry, preferably with direct exposure to working with clients.

• Generous holiday entitlements, including additional Birthday Day Off and Paid Volunteer Days
• Supportive and encouraged hybrid work-life balance
• Expansive inclusion, diversity and equity programme
• Private medical insurance, health screenings, flu vaccinations and eye testing
• Employee wellbeing and mental health support programme
• Parental and caretaker support
• Attractive pension plan
• Life assurance and long-term disability support
• Multiple local community volunteering opportunities
• Profit sharing scheme