Job Opportunities in Indonesia

Job Purpose and Impact

The Warehouse Operation and Supply Chain Specialist will handle basic challenges of the warehouse, logistics, and support customer service area. In this role, you will execute all warehouse and customer facing projects to improve responsiveness, service level, and customer experience. This role will work closely with logistics operator, customer, and internal stakeholder to identify needs, deploy solutions, and utilize data and reporting to track on performance of warehouse and customer service verticals.
Key Accountabilities

Plan and continuously revise the stock occupation plan for manufactured product and packaging materials and production supplies.
Monitor stock occupation in order to signal to leadership possible risks or opportunities for improvement.
Carry out stock movement investigations and analysis and report out the divergences and adjustments required.
Monitor and report the evolution of shelf life and retained stocks.
Support the logistics operator in the investigation of any irregularities and events that directly impact our results, such as non compliance, customer audits or shipping errors.
Bring the voice of the customer related to Supply Chain service level and complaints through analysis of service level performance and customer satisfaction survey.
Execute customer service strategies, including execute customer service projects with quality and speed to support commercial priorities.
Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
Other duties as assigned Qualifications
Minimum Qualifications
Bachelor's degree in a related field or equivalent experience
Other minimum qualifications may apply Preferred Qualifications
Have around 5 years of experience in logistics, warehouse, and/or customer service
Strong in data analysis and enjoy working with data, Power BI
Have background in animal feed industry or commodity business process/high throughput warehouse operations would be an advantage
Able to handle conflict effectively and demonstrate a strong persuasive skill
Experience using functional Supply Chain expertise to deploy best in class customer solutions
Able to work comfortably with diverse group of people
Able to drive decisions to win with customers and support business group