With minimum guidance from direct report and/or senior level, responsible in providing solutions to customers in all phases of implementation regarding to implementation methodology. Demonstrate deep understanding of the customer's business process and provide simple or incomplex solution according to assigned industry and software application. Work closely with sales team and principals in order to support the achievement of sales target for software application, implementation service, and training service.
Detail job desc:
- Evaluate, identify, and give recommendation regarding customer's application in order to provide the appropriate business solution; and compose it into business proposal, including conduct the presentation and/or demo system to customer
- Perform the application implementation and ensure its process is in accordance with customer's needs and proposed timeline
- Direct contact with customer to provide solutions to the problems that arise after implementation, as well as to seek the possibility to implement another development
- Become a training instructor for customers in learning, understanding, and operation of the implemented software application in basic and advance trainings
- Maintain and develop knowledge of specific application system technology