Job Opportunities in Indonesia
September 19, 2024
Teleperformance
Surakarta
FULL TIME & CONTRACT
English Customer Service (Surakarta)
Qualification
Application Deadline: 10/19/2024
- Minimum D3 or bachelor's degree from all majors.
- Good written and verbal communication skills in English (Will be tested during the recruitment process)
- fresh graduates are welcome to apply
- Flexible for SHIFTING schedule and changes along with in
- Strong problem-solving skills and demonstrated multi-task capabilities.
- Preferably to have a typing speed of at least 40 words per minutes
- Fast learner and independent to work in the multi LOB (email, live chat, inbound, and outbond etc)
- Provide timely support to customers through available communication channels (email, chat and call)
- Identify and escalate priority issues through proper channels.
- Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries.
- Meet all key performance indicators set by the company and client.
- Work with other team members in identifying better ways in providing better customer support.
Application Deadline: 10/19/2024
We regret to inform you that this job opportunity is no longer available
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