Guide our consumer and partners in using our products
Manage service enquiries and disputes arising from our consumer and partners
Provide excellent customer service to our consumer and partners base
Maintain good relationships and community building efforts with our consumer and partners
Support project from all verticals including registration, acquisition, and sales transaction.
Educate consumers and partners on Company products, promotional campaigns, as well as troubleshooting when they have difficulties.
To resolve consumers and partners problems quickly and effectively with empathy and care.
Perform administrative tasks involving a partner's account (credit top-up, changes in partner, information, etc).
Requirements:
Min D3/S1 any major With GPA 2,75
Clear Articulation and good communication in Bahasa
Experience in customer service area
Experience in sales area
Typing skill with WPM 50 & Accuracy 90%
Sense Of Empathy
Vaccinated min 2 Dose
Energetic and agile
Min. Fresh graduate and max 2 years in the same position (entry level)
Attention to detail
Adaptive with dynamic changes
Able to speak English with minimum passive communication
Number of candidates required: 1 (one) person
"Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang." "Please be aware of the Fraud Company. The company will never be collecting any payment in the process of interview. Please immediately report to us if there's any companies that collecting payment to the Jobseekers."