Comfortable with outbound calling and video conferencing
Problem–solving abilities
Customer service orientation
Time management skills
Here’s what your day would look like…
Conduct video calls with customers to verify their identity and documents
Follow standard operating procedures and compliance guidelines while
performing Video KYC procedures
Communicate effectively with customers to guide them through the verification process and address any concerns
Ensure accuracy and completeness of documentation and information collected during the VKYC process
Collaborate with other teams, such as compliance and customer service, to ensure smooth operations
Who are we?
Eliminate Fraud. Establish Trust. IDfy is an Integrated Identity Platform offering products and solutions for KYC, KYB, Background Verifications, Risk Mitigation, Digital Onboarding and Digital Privacy. We establish trust while delivering a frictionless experience for you, your employees, customers and partners. Only IDfy combines enterprise-grade technology with business understanding and has the widest breadth of offerings in the industry. Withmore than 12+ years of experience and 2million verifications per day, we are pioneers in this industry. Our clients include HDFC Bank, Induslnd Bank, Zomato,Amazon, Phone Pe, Paytm,HUL andmany others.
Our triumphs!
IDfy has made it to forbes Asia 100 to Watch list
Deloitte Technology Fast 50,2023 India Winner
IDfy has the i Beta certification for ISO Compliance 30107-3
IDfy is now SOC 2 Type || Compliant
Excited already?
At IDfy, you will work on the entire end-to-end solution rather than a small cog of a giant wheel. Our culture thrives on...
We regret to inform you that this job opportunity is no longer available