Resolve customer queries on policy coverage and health claim processes
Facilitate driving claims app for submission and tracking of claims by employees
Respond to employee calls and emails as a direct SPOC allocated to specific corporates
Collect and dispatch claim documents as per corporate requirement
Coordinate with internal claims units at IL to ensure seamless cashless and priority processing.
Stay up-to-date with health insurance regulations and policies to ensure accurate information and adherence to industry standards. Maintain the confidentiality of sensitive data and adhere to data protection guidelines.
Candidate has to travel 2-3 times a week from 1 branch to another to solve customer queries.
Company: ICICI Lombard. Work time:-Monday to Saturday,9:00 to 6:00 Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: