Making calls: Telecallers make outbound calls to potential customers to generate sales. They also manage incoming calls to resolve customer issues.
Presenting products: Telecallers explain the features and benefits of a company's products and services. They also provide information on prices and promotions.
Building relationships: Telecallers build rapport with potential customers and foster relationships with existing customers.
Following scripts: Telecallers memorize scripts and customize them for each situation.
Maintaining records: Telecallers keep daily call records and submit daily progress reports.
Meeting targets: Telecallers work to meet and exceed sales targets.
Staying updated: Telecallers stay up to date with market trends.