Company: The Redlands Ashlyn group of companies is the leading supplier of wide range of gold jewellery equipment, precision weighing machines, currency counting machines and purity testing machines across India. Designation: Coordinator Job Description: Receive and register customer concerns and complaints Route the complaints to proper service team and follow up for updates Talk to customers to get their feedback after service Register fresh enquiries Cold calling and finding leads Coordinate with sales and service team on a daily basis Computer knowledge is mandatory Fluency in Malayalam Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹22,000.00 per month Benefits:
Cell phone reimbursement
Health insurance
Leave encashment
Life insurance
Paid time off
Provident Fund
Schedule:
Day shift
Morning shift
Supplemental Pay:
Performance bonus
Yearly bonus
Ability to commute/relocate:
Thrissur, Kerala: Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer Care or Service or Sales Coordination: 1 year (Required)