Job description Job Title: Store Assistant
Location: Jhakan, Dehradun
Overview The Store Assistant will support the Store Manager in the day-to-day operations of the store. This includes maintaining stock, ensuring a clean and organized store environment, assisting customers with inquiries, processing transactions, and supporting other team members. The role requires strong communication skills, attention to detail, and a customer-focused attitude. Key Responsibilities:
Customer Service:
Greet customers as they enter the store and provide assistance with product selection.
Answer customer queries, resolve complaints, and ensure a pleasant shopping experience.
Assist in handling customer returns and exchanges in a polite and efficient manner.
Inventory Management:
Assist in the receiving, stocking, and organizing of inventory.
Monitor stock levels and ensure shelves are adequately stocked at all times.
Perform regular inventory checks and report discrepancies to the Store Manager.
Assist in ordering and replenishing inventory as needed.
Sales and Transactions:
Operate the cash register and handle transactions accurately.
Assist customers with online orders, returns, and loyalty programs if applicable.
Process payments and issue receipts efficiently.
Store Maintenance:
Keep the store clean, organized, and visually appealing.
Assist in setting up and arranging displays according to company standards.
Ensure compliance with safety and security protocols.
Team Support:
Work closely with the Store Manager and other team members to ensure smooth store operations.
Provide support during busy periods, such as sales or promotions.
Assist in staff training and onboarding as required.
Reporting:
Keep the Store Manager informed of any operational issues or customer concerns.
Assist in preparing daily sales reports, inventory logs, and other necessary documentation.
Skills and Qualifications:
Education: High school diploma or equivalent (some positions may require additional qualifications).
Experience: Prior experience in retail, customer service, or a related field is preferred but not mandatory.
Skills:
Excellent communication and interpersonal skills.
Basic math and computer skills for handling transactions and inventory.
Strong attention to detail and organizational skills.
Ability to work in a team and independently.
Flexibility to work on weekends, holidays, and shift schedules as needed.
Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Experience:
Retail sales: 1 year (Preferred)
total work: 1 year (Preferred)
Shift availability:
Day Shift (Required)
Night Shift (Required)
Work Location: In person Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Experience: