Job Opportunities in India
October 17, 2024
Gravity Cybertech Pvt Ltd
FULL TIME
Product Support Executive
Greetings from Gravity Cybertech!!!
We have immediate openings for Customer Support Associate (Preferred International Voice/Semi Voice Process Experience) for Nightshift-Hyderabad Location.
Note:- No cab facility is provided.
No of Openings: - 6 Males Only (Work from Office).
Interested candidates can attend the interview on 18-Oct-2024 & 19-Oct-2024 from(10.30 AM to 2:30 PM) with their latest updated resume at the below mentioned address. Note:-Please note that a copy of the job post will serve as a permit for entry into the 2B building. Hence ensure that carrying this job post as a print is a must to attend the interview.
Address
Gravity Cybertech Private Limited Unit # 101, 1st Floor, Building # Maximus 2B, Mindspace,K Raheja IT Park, Madhapur, Hyderabad -500081
Required Skills:
Gravity Cybertech is a fully owned subsidiary of Los Angeles based premium web based product development company with a multimillion-dollar revenue spread across multiple products. We operate in premium consumer shopping space with our premium product joinsmarty.com, getsmartrx.com and many more under different stages of development. Company was founded in 2002 and has been operating in India since 2005 with the fully captive operations beginning 2012 and has consistent track record of launching 1 new product every other quarter. We have been operating profitably since the inception and are also backed by angel investment from Hollywood/Beverly Hills.You can read about us here: https://www.joinsmarty.com/news
Product Support Executive Job Description:
Summary:
Responsible for helping clients use our app and triage issues faced by them. Assists with approvals, complaints, orders, errors, accounts, billing, cancelation, refunds and other queries.
Responsibilities:
V Geetha
HR Manager
Job Type: Full-time
Pay: ₹200,000.00 - ₹450,000.00 per year
Application Question(s):
Application Deadline: 20/10/2024
Expected Start Date: 25/10/2024
We have immediate openings for Customer Support Associate (Preferred International Voice/Semi Voice Process Experience) for Nightshift-Hyderabad Location.
Note:- No cab facility is provided.
No of Openings: - 6 Males Only (Work from Office).
Interested candidates can attend the interview on 18-Oct-2024 & 19-Oct-2024 from(10.30 AM to 2:30 PM) with their latest updated resume at the below mentioned address. Note:-Please note that a copy of the job post will serve as a permit for entry into the 2B building. Hence ensure that carrying this job post as a print is a must to attend the interview.
Address
Gravity Cybertech Private Limited Unit # 101, 1st Floor, Building # Maximus 2B, Mindspace,K Raheja IT Park, Madhapur, Hyderabad -500081
Required Skills:
- 6 months-5 years of experience in call center and customer support.
- International customer support of inbound experience preferred.
- Excellent written and verbal communication is required together with good interpersonal skills.
Gravity Cybertech is a fully owned subsidiary of Los Angeles based premium web based product development company with a multimillion-dollar revenue spread across multiple products. We operate in premium consumer shopping space with our premium product joinsmarty.com, getsmartrx.com and many more under different stages of development. Company was founded in 2002 and has been operating in India since 2005 with the fully captive operations beginning 2012 and has consistent track record of launching 1 new product every other quarter. We have been operating profitably since the inception and are also backed by angel investment from Hollywood/Beverly Hills.You can read about us here: https://www.joinsmarty.com/news
Product Support Executive Job Description:
Summary:
Responsible for helping clients use our app and triage issues faced by them. Assists with approvals, complaints, orders, errors, accounts, billing, cancelation, refunds and other queries.
Responsibilities:
- Informs clients by explaining products; answering questions; providing information.
- To ensure that all customers have the best possible experience of our product.
- To respond and resolve online queries received via email and social media.
- To be a pro-active member of the customer support Team and support all calls.
- To handle and resolve complaints relating to the customer support in a professional and effective manner.
- In addition to the above main responsibilities, the customer support Executive will be required to undertake any other task, deemed to be appropriate to the job role.
- Listen to the Manager’s feedback and take actions accordingly.
- Interact with the customers and communicate details around the company and app as and when required.
V Geetha
HR Manager
Job Type: Full-time
Pay: ₹200,000.00 - ₹450,000.00 per year
Application Question(s):
- Are you comfortable to work in Nightshifts?
- Are you comfortable in travelling without cab facility?
- How many years of experience you have in the international semi-voice process?
Application Deadline: 20/10/2024
Expected Start Date: 25/10/2024
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