Investigate historical data for each client, Monitor accounts to identify outstanding debts
Build strong client relationship by solving billing/ledger-related issues which could help in improved collections/ debt management
Contact and communicate effectively with clients by visiting them in their office/ phone call to implement debt recovery plans.Take necessary actions to encourage timely debt payment while maintaining customer-focused approach
Maintaining healthy relationships with internal stakeholders i.e. Sales/Customer Success/ Legal etc- Create an extendedarmy, who could help navigate debt recovery process with clients.
Maintain electronic records and hard copies of all payment plans and communications. Process payments and refunds asappropriate
Update account status records and collection efforts. Report on collection activity and accounts receivable status
To take Followups of BG/FDR & close it,
Job Type: Full-time Pay: From ₹12,000.00 per month Schedule: