Job Opportunities in India
October 17, 2024
Filo edTech
INTERN & FULL TIME
Operations Internship
Key Responsibilities:
1. Primary Point of Contact:
· Establish and nurture long-term relationships with users.
· Serve as the main liaison between the company and its customers.
· Ensure a personalized and positive customer experience.
2. Issue Resolution:
· Address and resolve user issues promptly and efficiently.
· Act as a problem solver, finding effective solutions to challenges faced by users.
· Strive for quick and satisfactory redressal of complaints.
3. Communication and Team Collaboration:
· Collaborate with internal teams to understand and align with strategic operational goals.
· Facilitate communication between users and the team to enhance product/service quality.
· Provide insights from customer interactions to contribute to the development of strategic goals.
Qualifications:
1. Excellent communication and interpersonal skills.
2. Strong problem-solving abilities and a customer-centric mindset.
3. Ability to collaborate effectively with cross-functional teams.
Freshers can also apply.
Key Competencies:
· Customer Focus
· Communication Proficiency
· Problem Solving/Analysis
· Team Collaboration
· Adaptability/Flexibility
This role combines the art of relationship-building with the precision of issue resolution, creating a seamless experience for users and contributing to the overall success of the company's strategic objectives.
Job Types: Full-time, Internship
Contract length: 2 months
Pay: ₹8,000.00 - ₹12,000.00 per month
Schedule:
1. Primary Point of Contact:
· Establish and nurture long-term relationships with users.
· Serve as the main liaison between the company and its customers.
· Ensure a personalized and positive customer experience.
2. Issue Resolution:
· Address and resolve user issues promptly and efficiently.
· Act as a problem solver, finding effective solutions to challenges faced by users.
· Strive for quick and satisfactory redressal of complaints.
3. Communication and Team Collaboration:
· Collaborate with internal teams to understand and align with strategic operational goals.
· Facilitate communication between users and the team to enhance product/service quality.
· Provide insights from customer interactions to contribute to the development of strategic goals.
Qualifications:
1. Excellent communication and interpersonal skills.
2. Strong problem-solving abilities and a customer-centric mindset.
3. Ability to collaborate effectively with cross-functional teams.
Freshers can also apply.
Key Competencies:
· Customer Focus
· Communication Proficiency
· Problem Solving/Analysis
· Team Collaboration
· Adaptability/Flexibility
This role combines the art of relationship-building with the precision of issue resolution, creating a seamless experience for users and contributing to the overall success of the company's strategic objectives.
Job Types: Full-time, Internship
Contract length: 2 months
Pay: ₹8,000.00 - ₹12,000.00 per month
Schedule:
- Day shift
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