September 23, 2024

Singhvi Jewels Pvt. Ltd.

FULL TIME

Operations Executive

ABOUT THE COMPANY
Lightemotion is a visionary in the lighting industry with the team having 14 years of experience. With a passion for craftsmanship and customization, we offer a wide range of interior and exterior lighting solutions that combine beauty, durability, and functionality. Our mission is to bring international designs right to the consumers' doorsteps. We believe that everyone should have access to high-quality lighting solutions that not only elevate their environments but also elevate their emotions. Whether it's a residential project, a commercial space, or a public venue, we strive to provide innovative and stylish lighting options that enhance the ambiance and create memorable experiences.
PROFILE SUMMARY
We are hiring a dynamic and customer-focused Operations Executive with a passion for lighting solutions. The ideal candidate will be responsible for delivering excellent customer service, providing expert advice on lighting products, and driving sales growth within the showroom. The role demands a proactive attitude, strong communication skills, and the ability to build a long-lasting relationship with customers to ensure their needs are met with the best lighting products available.
JOB RESPONSIBILITY AND ACCOUNTABILITY

Meet and assist customers in the showroom to offer guidance on lighting products
Drive sales by promoting lighting products and upselling related accessories
Stay updated on industry trends and competitor products to provide accurate information to clients
Assist in managing inventory control which includes regularly updating stocks to ensure product availability
Provide regular sales reports and feedback to the showroom manager on customer preferences
Handle customer inquiries, complaints, and after-sales support in a courteous manner
Manage day-to-day operations at the showroom to ensure effective running of the business operations

SKILLS REQUIRED

Proven experience in sales & operations, preferably in a showroom or retail environment
Excellent communication and interpersonal skills
Strong negotiation and persuasive selling skills
Basic understanding of lighting products and electrical fittings is an advantage

ELIGIBILITY

Minimum of a high school diploma or equivalent
At least 1-2 years of experience in sales operations , or similar customer-facing environment
Experience in the lighting industry or knowledge of lighting products is an advantage
Female candidates are highly preferred

WORKING DAYS & TIME