Position Title:Operations Executive Location:Niranjana Hotel, Bodhgaya Employment Type:Full-time About Niranjana Hotel: Niranjana Hotel, A 3-Star hotel situated in the historic city of Bodhgaya, is a distinguished hospitality establishment renowned for its exceptional service and tranquil ambiance. Our hotel seamlessly combines comfort and luxury, serving a diverse clientele with excellence. Position Summary: We are seeking a highly skilled and experienced Operations Manager to oversee the daily operations of Niranjana Hotel. The successful candidate will be responsible for ensuring the efficient functioning of all hotel departments, upholding high standards of service, and enhancing overall guest satisfaction. Key Responsibilities: 1)Direct and manage daily operations across front desk, housekeeping, food and beverage, and maintenance departments. 2)Develop and implement operational policies and procedures to optimize efficiency and guest experience. 3)Monitor staff performance, provide coaching and training, and foster a high-performance work environment. 4)Oversee financial management, including budgeting, financial planning, and cost control, to achieve profitability targets. 5)Ensure compliance with health, safety, and hygiene regulations. 6)Address guest inquiries, feedback, and complaints with professionalism and resolve issues effectively. 7)Collaborate with marketing and sales teams to drive occupancy and revenue growth. 8)Maintain and cultivate relationships with suppliers and service providers. Qualifications: Bachelor’s degree in Hospitality Management, Business Administration, or a related field. - At least 10 years or more of experience in hotel management or a similar role. - Demonstrated leadership, organizational, and communication skills. - Proficiency in hotel management software and Microsoft Office Suite. - Flexibility to work varied hours, including weekends and holidays. - Fluent in English; proficiency in additional languages is advantageous. Benefits: Food& Accommodation Competitive salary and benefits package. Professional growth and development opportunities. A dynamic and supportive work environment. Employee discounts on hotel services and amenities. Misuse of Offer Letter (Disclaimer): To address issues of candidates failing to notify the company of their unwillingness to join after receiving an offer letter and as they are not taking social responsibility, we will implement the following measure: To prevent misuse of offer letters, we will issue the joining letter only after the candidate has completed 2 weeks of employment with us. This measure addresses past issues where candidates used offer letters to negotiate with their current or other companies but later failed to notify or declined to join.Candidates can inquire about joining letter details, but issuance will occur after the 2-week period. Application Process: Qualified candidates are invited to submit their resume and a cover letter detailing their qualifications and experience to reservation@hotelniranjana.com. Niranjana Hotel is an equal opportunity employer. We are committed to fostering a diverse and inclusive work environment. Job Type: Full-time Pay: ₹20,000.00 - ₹40,000.00 per month Benefits:
Food provided
Schedule:
Rotational shift
Work Location: In person Expected Start Date: 15/09/2024