Reporting to the Global Managing director, this position is the primary front desk contact responsible for addressing inquiries from prospective and existing students and clients by telephone, email, and in-person and contributes to the development and maintenance of relationships in the Indian market. Responsibilities and Duties Provides information and resources to and addresses inquiries from potential and existing clients by telephone, email, and in-person with the objective of servicing international students.
Coordinate office activities and operations to secure efficiency and compliance to company policies
Manage agendas/travel arrangements/appointments etc. for the upper management
Manage phone calls and correspondence (e-mail, letters, packages etc.)
Create and update records and databases with personnel, financial and other data
Submit timely reports and prepare proposals as assigned
Assist colleagues whenever necessary
Addresses clients on phone and in person by providing information about programs, services, policies and transfers phone to other co-workers
Provides general information to clients about education and about studying abroad
Works closely with admissions and marketing staff in India
Works closely with and provides support to the Managing Director for carrying out his/her daily responsibilities.
Responsible for tracking and analyzing a database of potential international students and follow up with students as requested
Support with Digital Marketing, Social Media Marketing and Mobile Marketing intiatives
Required Experience, Skills and Qualifications Preferred Candidates require the following:
Fluency in English, Punjabi & Hindi
Previous experience working in a professional counselling role, institution or immigration company
Master degree/PGDM preferred
Benefits
Competitive salary based on experience and academic qualifications
Opportunity to work in a foreign based corporation
Opportunity to work closely with staff and faculty of foreign education institutions
Job Type: Full-time Salary: ₹15,000.00 to ₹20,000.00 /month Work Remotely
Temporarily due to COVID-19
Job Type: Full-time Pay: ₹20,000.00 - ₹22,000.00 per month Benefits: