Job Title: Medical Tourism Coordinator Experience: Minimum 2 years Location: Esplanade 7th floor , unit no- 749, Rasulgarh, Bhubaneswar, Odisha Company: CIYA Technologies Job Type: Full-Time About Us: CIYA Technologies is an experienced software services and consulting organization. Offering complete service portfolio to our clients and strive to be an expert, fully accountable partner. In our dual role as a strategic adviser and solutions provider, we deliver value and commitment. The company uses proven processes from the ground up to ensure that our solutions are predictable, consistent and accurate. We maintain high quality in our solutions by segmenting our workforce into specialized groups. Each solution taps into the expertise of these dedicated groups during the different stages of its life cycle. Job Description: We are seeking an experienced Medical Tourism Coordinator to join our team. The ideal candidate will be responsible for Facilitate Medical Travel Arrangements for patients seeking treatments abroad, and Ensuring a smooth and supportive experience from inquiry to post- treatment care. Key Responsibilities:
Patient Engagement: Conduct comprehensive consultations to understand patients' medical needs, preferences, and concerns regarding treatment options and destinations.
Healthcare Coordination: Develop and maintain relationships with international healthcare providers, ensuring quality services and timely arrangements for consultations and treatments.
Travel Management: Organize all aspects of travel logistics, including flights, accommodations, transportation, and any special requirements for patients and their companions.
Documentation Support: Assist patients in preparing necessary documentation, including medical records, visas, and insurance claims, ensuring compliance with regulations.
Post-Operative care: Facilitate follow-up appointments and support services, ensuring patients receive adequate care during their recovery period.
Marketing and Promotion: Contribute to marketing strategies to enhance the visibility of medical tourism services, including participation in outreach programs and seminars.
Cultural Competence: Provide culturally sensitive support to patients from diverse backgrounds, fostering an inclusive and respectful environment.
Requirements:
Bachelor’s degree in healthcare management, business, or a related field.
Minimum of 2 years of experience in medical tourism, healthcare coordination, or travel management.
Strong understanding of medical terminology and healthcare systems.
Problem-solving skills, with the ability to handle complex situations calmly and efficiently.
Proven organizational abilities, capable of managing multiple tasks and priorities effectively
Excellent communication and interpersonal skills, with a strong customer service focus.
Proficiency in multiple languages is highly desirable.
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Work Location · In person Job Type: Full-time Experience: