October 16, 2024

Mantle Solutions

FULL TIME

IT/Desktop Support Technician

Position: Desktop Support Technician
Location: Lulu Cyber Tower 2, Infopark, Kochi
Experience: 1-2 Year
Qualification: BCA/ B.Sc / B.Tech
IT certifications like CCNA, RHCE will be an added advantage
Responsibilities:

Responsible for diagnosing & resolving hardware, software & end users’ problems. Acting as the first point of contact for all IT & technical queries.
Developing the infrastructure and systems to meet the company’s needs.
Working within a TCP/IP network environment, including DHCP, DNS and Ethernet.
Involved in the rollout of software updates and patches.
Investigate specialist and complex IT support issues.
Communicating with third party technical specialists.
Working knowledge of Remote Working / Mobile Computing Configuring and managing backup restore procedures.
Maintaining a wide range of computer hardware and software programs.
Provide secondary support for LAN administration Maintaining Avaya (IP phone), sap and Microsoft Office for retail support, active directory user’s server backups & evaluating new software & security risks

Interested candidates may share your resume to careers@mantlesolutions.in
Job Type: Full-time
Pay: Up to ₹20,000.00 per month
Work Location: In person
Application Deadline: 25/10/2024