Line of Service
Advisory
Industry/Sector
Not Applicable
Specialism
Microsoft
Management Level
Associate
Job Description & Summary
A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynamics. We focus on contributing to Pw C’s value proposition of “strategy led and technology enabled”, by aligning our Consulting Solutions’ industry focus with the Microsoft technologies such as Dynamics 365, Azure, Power Platform and Power BI.
*Why PWC
At Pw C, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us .
At Pw C, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "
Responsibilities
Retail Consultant : D365 Finance & Operations :
Work as a Functional Consultant for MS Dynamics finance & operation module
Conduct requirement gathering
Drive adoption of best practices in respective processes
To be process blueprinting and FRD creation
Solution design preparation
Create functional design document for the custom solution i.e. functionality, report,
Ensure configuration and development as per customer requirements
Conducting UAT & training for respective processes
Ensure Change management / training is completed i.e., resource readiness, business
documentation
updated (SOPs), etc.
Create acceptance test plans & criteria along with the test data sets
Conduct user acceptance testing
Perform migration / upload of master data and open balances
Conduct end user training
Work closely with the client team under supervision of Pw C project manager and
monitor the daily
issues on regular basis
Work closely with L1 support team to identify the pain areas and provide solution /
workaround
Perform RCA of recurring issues and provide fix for the same
Coordinate with the client if any change in the process, document the same, initiate
the change
management, effort estimation etc
Participate in daily/weekly/monthly meeting to discuss support issues, resolutions and
reporting
Resolve any reported issues as agreed SLA
Work on change requests assigned by the team lead
Support development of proposals and statement of work to include drafting estimation
of efforts
Mandatory skill sets
D365 Retail Functional
Preferred skill sets
D365 Retail Functional
Year of experience required
2-4 Yrs experience
Educational Qualification
BE/BTech/MBA/MCA
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required: Bachelor of Engineering
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)