Job Opportunities in India
September 24, 2024
Arjun A Boutique Hotel
Haridwar
FULL TIME
Front Office Executive (Receptionist)
The Front Office Executive (Receptionist) is the primary point of contact for guests upon arrival and departure. They are responsible for ensuring a smooth and efficient check-in and check-out process, providing excellent customer service, and handling various administrative tasks related to the front office operations.
Key Responsibilities:
Job Type: Full-time
Pay: ₹10,000.00 - ₹12,000.00 per month
Benefits:
Key Responsibilities:
- Guest Check-in and Check-out:
- Greet guests warmly upon arrival and assist with luggage.
- Verify guest information and process check-in procedures efficiently.
- Provide room keys and explain hotel facilities and services.
- Handle guest inquiries and requests promptly.
- Process guest payments and issue receipts.
- Assist guests with check-out procedures and ensure accurate billing.
- Customer Service:
- Provide exceptional customer service at all times, anticipating and addressing guest needs.
- Handle guest complaints and resolve issues in a professional and timely manner.
- Maintain a positive and friendly demeanor.
- Front Office Administration:
- Manage the front office telephone system and answer calls promptly.
- Maintain accurate and up-to-date records of guest information and reservations.
- Assist with room assignments and housekeeping coordination.
- Handle lost and found items.
- Shift Management:
- Coordinate with other front office staff to ensure smooth operations during shifts.
- Assist with training and development of new staff members.
- Night Audit (for night shifts):
- Conduct nightly audits to verify financial transactions and ensure accuracy.
- Reconcile cash and credit card transactions.
- Prepare daily financial reports.
- Identify and address any discrepancies or irregularities.
- High school diploma or equivalent.
- Previous experience in a customer service role, preferably in the hospitality industry.
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Proficient in computer systems, including property management software.
- Ability to work well under pressure and maintain composure in fast-paced environments.
- Knowledge of local attractions and amenities.
- Additional (for night shifts):
- Strong analytical and problem-solving skills.
- Attention to detail and accuracy in financial reporting.
- Shift work, including weekends and holidays.
- Ability to stand for extended periods.
- Additional (for night shifts):
- Ability to work independently and effectively during night shifts.
Job Type: Full-time
Pay: ₹10,000.00 - ₹12,000.00 per month
Benefits:
- Commuter assistance
- Food provided
- Leave encashment
- Paid sick time
- Evening shift
- Fixed shift
- Morning shift
- Night shift
- Rotational shift
- Weekend availability
- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus
- Haridwar, Uttarakhand: Reliably commute or planning to relocate before starting work (Required)
- total work: 1 year (Required)
Latest Job Opportunities
October 19, 2024
Quincare Pharmaceuticals Private Limited
Medical Representative
Bankura
FULL TIME
View DetailsSimilar Jobs
September 28, 2024
Flaviant Network Private Limited
Front Desk Executive
OTHER & FULL TIME
View DetailsOctober 11, 2024
Mukat Hospital + Heart Institute - Super Speciality Hospital
Front Desk Receptionist
FULL TIME
View DetailsOctober 7, 2024
Vaneet Infrastructures and Developers Pvt Ltd
Front Desk Receptionist
OTHER & FULL TIME
View DetailsNew Jobs from This Company
September 24, 2024
Arjun A Boutique Hotel
Front Office Executive (Receptionist)
Haridwar
FULL TIME
View Details