Job Opportunities in India
October 17, 2024
THE VALLE BY KONDODY HOTELS
Idukki
FULL TIME
Front Office Associate
Job Summary:
The Front Office Guest Service Agent (GSA) is the first point of contact for guests and is responsible for delivering exceptional customer service. The GSA handles check-ins, check-outs, reservations, and provides information to guests about the hotel’s services and local attractions. This role requires strong communication skills, attention to detail, and a friendly, professional demeanor.
Pay: ₹15,000.00 - ₹17,000.00 per month
Benefits:
The Front Office Guest Service Agent (GSA) is the first point of contact for guests and is responsible for delivering exceptional customer service. The GSA handles check-ins, check-outs, reservations, and provides information to guests about the hotel’s services and local attractions. This role requires strong communication skills, attention to detail, and a friendly, professional demeanor.
- Skills:
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficient in using hotel management software and other relevant computer applications.
- Ability to handle cash transactions accurately.
- Problem-solving skills and ability to remain calm under pressure.
Pay: ₹15,000.00 - ₹17,000.00 per month
Benefits:
- Commuter assistance
- Food provided
- Paid time off
- Provident Fund
- Day shift
- Performance bonus
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