Job Opportunities in India

Candidate from hospitality industry is preferred
Job Summary:
The Front Desk Executive at a SKA group’s will be the first point of contact for clients, stakeholders, and visitors. This role requires providing exceptional customer service, managing high-level appointments, and coordinating with internal teams to ensure smooth office operations. Drawing on hospitality industry experience, this role focuses on providing exceptional customer service, managing appointments, and supporting the team with administrative tasks. The ideal candidate will possess strong communication skills, a welcoming demeanor, and the ability to juggle multiple tasks efficiently.
Key Responsibilities :
1. Client and Visitor Relations:
o Greet and welcome visitors, clients, and executives with a professional and courteous attitude, ensuring a positive first impression.
o Manage and direct visitors to the appropriate person or department, ensuring smooth visitor flow at the head office.
o Handle high-level inquiries related to SKA projects, company services, and executive meetings, both in person and via phone or email.
o Offer hospitality services to VIP clients and executives, including arranging refreshments, managing meeting room setups, and ensuring guest comfort.
2. * Administrative Support: *
o Manage the front desk area, ensuring it is well-organized, presentable, and stocked with relevant corporate materials, including company brochures, property portfolios, and project updates.
o Handle office correspondence, including sorting and routing mail, handling couriers, and managing deliveries.
o Maintain the visitor log, ensuring accurate tracking of all guests entering and exiting the office.
o Assist with clerical tasks such as filing, photocopying, and organizing company documents.
3. Appointment and Meeting Coordination :
o Schedule and manage appointments for senior executives, ensuring all meetings are properly coordinated and confirmed.
o Manage conference room bookings and ensure meeting rooms are prepared with the necessary technology and materials.
o Assist with the planning and execution of corporate meetings, client presentations, and company events held at the head office.
4. * Communication and Coordination:*
o Liaise between the front office and internal departments such as property management, finance, HR, and marketing to ensure smooth communication flow.
o Handle phone calls and direct them to the appropriate teams or executives, ensuring that all inquiries are addressed in a timely manner.
o Maintain and update internal communication systems, including calendars, internal memos, and SKA project updates.
5. Client Service and Problem Solving:
o Provide accurate information to clients and visitors regarding ongoing projects, property listings, and general company services.
o Assist in addressing and resolving basic client concerns or escalate complex issues to the appropriate department.
o Ensure confidentiality when handling sensitive client or executive information.
6. Technology and Systems:
o Use office management software to track appointments, client interactions, and executive schedules.
o Handle basic IT-related queries from visitors or executives, such as setting up projectors, conference calls, or managing virtual meetings.
7. Event and Office Coordination:
o Assist in the coordination of corporate events, launches, and VIP client gatherings hosted at the head office.
o Manage logistics for high-profile visitors, ensuring transportation, security, and other requirements are met.
o Collaborate with the marketing team to ensure that the head office reflects the company’s branding and image during major client visits or press events.
Qualifications and Skills:

• Education: High school diploma or equivalent required; a degree in hospitality, business, or a related field is preferred.
• Experience: 3-5 years of front desk, reception, or customer service experience, preferably from a hospitality or corporate environment.
• Skills:

o Excellent interpersonal and communication skills, both verbal and written.
o Strong organizational abilities with attention to detail and time management.
o Proficiency in office software (Microsoft Office Suite) and experience with office management systems or CRM software.
o Ability to multitask and prioritize tasks in a fast-paced, professional environment.
o Professional demeanor, with experience handling high-profile clients and executives.
o Problem-solving skills and a customer-first mindset.
Job Type: Full-time
Pay: ₹35,000.00 - ₹50,000.00 per month
Benefits:

• Health insurance
• Paid sick time

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Experience:

• total work: 1 year (Preferred)

Work Location: In person