Job Opportunities in India
September 23, 2024
Aloden Inc
FULL TIME
Fraud & Claims Operations Representative
Job Title: Bank Dispute Analyst/ Banking Operations Executive/ Banking Support Specialist/ Customer Relations Executive (Fraud and Disputes)/ Customer Service Associate (Dispute Resolution)
Location: Bhubaneswar, Odisha (Night Shift)
Job Description:
We are seeking a dedicated Bank Dispute Analyst to investigate and resolve customer disputes related to bank accounts and transactions. Your role will be essential in maintaining customer trust and financial integrity.
Key Responsibilities:
Pay: From ₹15,000.00 per month
Schedule:
Location: Bhubaneswar, Odisha (Night Shift)
Job Description:
We are seeking a dedicated Bank Dispute Analyst to investigate and resolve customer disputes related to bank accounts and transactions. Your role will be essential in maintaining customer trust and financial integrity.
Key Responsibilities:
- Analyze customer complaints about unauthorized charges and billing errors.
- Collect and evaluate relevant data from bank records and customer documentation.
- Communicate with customers to clarify details and explain the dispute process.
- Detect potential fraud using specialized software and escalate as needed.
- Ensure compliance with regulations and internal policies.
- Collaborate with internal teams and external partners.
- Assess evidence to determine dispute outcomes and reimbursement decisions.
- Document cases and resolutions for compliance and reference.
- Utilize banking software for efficient dispute tracking.
- Bachelor’s degree in finance, business, or related field.
- Previous experience in banking or customer service preferred.
- Strong analytical, problem-solving, and communication skills.
- Attention to detail; familiarity with banking regulations is a plus.
Pay: From ₹15,000.00 per month
Schedule:
- Monday to Friday
- Night shift
- US shift
Latest Job Opportunities
October 19, 2024
Quincare Pharmaceuticals Private Limited
Medical Representative
Bankura
FULL TIME
View DetailsSimilar Jobs
October 17, 2024
ADCI - BLR - DTA
Applied Scientist, Ad Fraud Detection, Traffic Quality - ML
FULL TIME
View Details
September 12, 2024
Golden Mile Enterprises Inc
Insurance Claims Adjuster ( USA Trucking )
FULL TIME & OTHER
View DetailsSeptember 25, 2024
Hirebloc Ventures Pvt Ltd
Claims Administrator (in Indian HealthCare )
OTHER & FULL TIME
View Details