Job Opportunities in India

Mission

Employee satisfaction by front end connect for associates, meeting them, understanding associate’s requirement. This will involve extensive co-ordination with associates and clients. Has the responsibility of Employee engagement. This will involve extensive co-ordination with the other cross-functional teams to ensure smooth operations internal customers.


Responsibilities

Will handle front end processing for clients and associates, meeting them, understanding client/ associates requirement. Ensuring accurate payrolling processing and renewal of contracts wherever applicable. This will involve extensive co-ordination with associates and clients.
Customer Relationship

• Managing contractors / associates post assignment start date
• Proactively engage with all associates at least once, a meet either one-on-one or in a small group setting
• Reaching out to all the new joinee’s on the start date of assignment and induct them of the polices and processes
• Builds relationship with associates
• Manage a tracker to log associate escalations / complaints
• Coordinates / liaisons with the recruitment team, OB team payroll team as required
• Ensuring full compliance on all policies and procedures
• Facilitates to ensure timely contractor on-boarding, employee relations issues, orientations, performance reviews, and off-boarding activities
• Escalation Management
• Client Management with regards to associate’s engagement
• Handling client escalation related to HR operations of Staff deployed to different clients. Solving Day to day HR issues & resolving it within TAT.

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Travel Requirement

• Regular (20-50%)

Location

• Kolkata

Key Relationships

• Internal Employees (Branch Manager/Operations team/ Compliance)

Success Indicators

• Know the regulations regarding Staff leasing
• Know the management and business development tools (CRM)
• Good interpersonal skills with the ability to effectively communicate information to all levels.
• Ability to develop and nurture contacts/ long term professional relationships Self-Driven

JOB REQUIREMENTS


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Posting date: 08-10-2024