Job Title: Escalation Desk (L2 Support) Company: Elite Business Solution Location: Indore, Madhya Pradesh Position Type: Full-time, Work from Office Salary: Up to ₹30,000 Package Job Description: Elite Business Solution is hiring for the Escalation Desk (L2 Support) in Indore. We are looking for candidates with a passion for customer service and a strong commitment to handling client escalations. This is an excellent opportunity for individuals who have prior experience in customer service and are ready to step into a more challenging role. Key Responsibilities: - Handle client escalations and resolve issues at L2 support level. - Collaborate with different teams to ensure prompt and accurate resolutions. - Maintain high standards of customer service and client handling. Qualifications: - Excellent English and Hindi communication skills are required. - Minimum 1-year experience in customer service or client handling. - Open to both undergraduates and graduates. - Ability to work flexible shifts for a better work-life balance. Benefits: - Travel tickets provided for out-of-town candidates. - 14 days of accommodation with complimentary breakfast. - Competitive salary package. How to Apply: - Share your resume via Whats App to Sahil at 7599810837 (Please avoid direct calls). - Alternatively, email your resume to career@elitebusinesssolution.in. Why Join Us? - Exciting opportunity to advance your career. - Supportive work environment with growth opportunities. - Convenient location in Indore. Join us today and take your career to the next level! Job Types: Full-time, Permanent, Fresher Pay: ₹21,000.00 - ₹30,000.00 per month Benefits:
Flexible schedule
Health insurance
Leave encashment
Provident Fund
Shift:
Day shift
Evening shift
Fixed shift
Rotational shift
Work Days:
Weekend availability
Experience:
customer service or client handling.: 1 year (Required)