Job Opportunities in India


October 15, 2024

Elite Business Solutions

OTHER & FULL TIME


Escalation Desk (Exp. Required)

Job Title: Escalation Desk (L2 Support)
Company: Elite Business Solution
Location: Indore, Madhya Pradesh
Position Type: Full-time, Work from Office
Salary: Up to ₹30,000 Package
Job Description:
Elite Business Solution is hiring for the Escalation Desk (L2 Support) in Indore. We are looking for candidates with a passion for customer service and a strong commitment to handling client escalations. This is an excellent opportunity for individuals who have prior experience in customer service and are ready to step into a more challenging role.
Key Responsibilities:
- Handle client escalations and resolve issues at L2 support level.
- Collaborate with different teams to ensure prompt and accurate resolutions.
- Maintain high standards of customer service and client handling.
Qualifications:
- Excellent English and Hindi communication skills are required.
- Minimum 1-year experience in customer service or client handling.
- Open to both undergraduates and graduates.
- Ability to work flexible shifts for a better work-life balance.
Benefits:
- Travel tickets provided for out-of-town candidates.
- 14 days of accommodation with complimentary breakfast.
- Competitive salary package.
How to Apply:
- Share your resume via Whats App to Sahil at 7599810837 (Please avoid direct calls).
- Alternatively, email your resume to career@elitebusinesssolution.in.
Why Join Us?
- Exciting opportunity to advance your career.
- Supportive work environment with growth opportunities.
- Convenient location in Indore.
Join us today and take your career to the next level!
Job Types: Full-time, Permanent, Fresher
Pay: ₹21,000.00 - ₹30,000.00 per month
Benefits:
  • Flexible schedule
  • Health insurance
  • Leave encashment
  • Provident Fund
Shift:
  • Day shift
  • Evening shift
  • Fixed shift
  • Rotational shift
Work Days:
  • Weekend availability
Experience:
  • customer service or client handling.: 1 year (Required)
Work Location: In person

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