Job Opportunities in India
October 14, 2024
Ruhe
FULL TIME
Ecommerce Operations Executive
Job Summary:
We are looking for a detail-oriented and dynamic E-commerce Operations Executive to join our team. This role involves managing daily e-commerce operations, optimizing processes, and ensuring a seamless customer experience across our online platforms. The ideal candidate will have a strong understanding of e-commerce systems and a passion for driving online sales.
Key Responsibilities:
Pay: ₹15,000.00 - ₹25,000.00 per month
Schedule:
Application Deadline: 04/10/2024
We are looking for a detail-oriented and dynamic E-commerce Operations Executive to join our team. This role involves managing daily e-commerce operations, optimizing processes, and ensuring a seamless customer experience across our online platforms. The ideal candidate will have a strong understanding of e-commerce systems and a passion for driving online sales.
Key Responsibilities:
- Order Management:
- Oversee order processing from initiation to fulfillment, ensuring timely dispatch and delivery.
- Monitor inventory levels and coordinate with suppliers to maintain stock availability.
- Platform Management:
- Manage product listings, ensuring accurate descriptions, images, and pricing across e-commerce platforms.
- Optimize the online store layout and user experience to enhance customer engagement and conversion rates.
- Customer Service:
- Respond to customer inquiries and resolve issues related to orders, returns, and product information.
- Gather customer feedback to improve processes and enhance the shopping experience.
- Data Analysis:
- Analyze sales data, customer behavior, and website traffic to identify trends and areas for improvement.
- Prepare regular reports on key performance indicators (KPIs) and present findings to the management team.
- Collaboration:
- Work closely with marketing, logistics, and customer service teams to ensure cohesive operations.
- Assist in the development and execution of promotional campaigns and strategies.
- Education:
- Bachelor’s degree in Business Administration, E-commerce, Marketing, or a related field.
- Experience:
- 1-3 years of experience in e-commerce operations, digital marketing, or a related field.
- Skills:
- Strong analytical and problem-solving abilities.
- Proficiency in e-commerce platforms (e.g., Shopify, Magento, Woo Commerce) and order management systems.
- Excellent communication and interpersonal skills.
- Detail-oriented with strong organizational skills.
- Knowledge:
- Familiarity with digital marketing strategies, SEO, and online merchandising.
- Understanding of supply chain and logistics principles.
Pay: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Fixed shift
- Morning shift
Application Deadline: 04/10/2024
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