Job Opportunities in India
October 14, 2024
ADCI - Delhi - P99
FULL TIME
Data Associate (French), Alexa Shopping Operations
- Graduate or equivalent (up to 1 year of experience)
- Candidate must demonstrate language proficiency French language in all of the following: verbal, writing, reading and comprehension. Required language level: B2.2/BA/Advanced Diploma
- Good English language proficiency: verbal, writing, reading and comprehension
- Strong analytical and communication skills
- Passion for delivering a positive customer experience, and maintain composure in difficult situations
- Ability to effectively and efficiently complete challenging goals or assignments within defined SLA
We are seeking Data Associate for our annotation and data analysis operations team. This team plays a critical role in improving Alexa’s natural language understanding leading to improved CX quality metrics and positive business impact. The Data Associate must have a passion for data, efficiency, and accuracy and will work under the direction of Operations manager and Sr.Data Associates. Specifically, the Data Associate will:
- Process annotation & data analysis tasks with high efficiency and quality in a fast paced environment
- Deliver on assigned SLAs and KPIs like productivity, turnaround time, quality etc
- The tasks will be primarily repetitive in nature and will require the individual to make judgment-based decisions keeping in mind the guidelines provided in the SOP.
- Contribute in team initiatives to improve overall process efficiency and quality
- Basic level of Excel knowledge
- Familiarity with online retail (e-commerce industry)
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