Job Opportunities in India
September 27, 2024
Swain Aluminium Pvt Ltd
OTHER & FULL TIME
CRM Trainee
Job Title: CRM Trainee
Location: Bhubaneswar, Odisha
Company: Swain Aluminium Private Limited
Position Type: Full-Time
Salary: ₹10,000 to ₹12,000 per month
Job Overview:
Swain Aluminium Private Limited is looking for a motivated CRM Trainee to join our team in Bhubaneswar. As a CRM Trainee, you will support the CRM department in managing customer interactions, maintaining CRM systems, and contributing to customer satisfaction initiatives. This entry-level position is ideal for individuals looking to gain hands-on experience in customer relationship management within the aluminum industry.
Key Responsibilities:
Pay: ₹10,000.00 - ₹12,000.00 per month
Experience:
Application Deadline: 22/09/2024
Location: Bhubaneswar, Odisha
Company: Swain Aluminium Private Limited
Position Type: Full-Time
Salary: ₹10,000 to ₹12,000 per month
Job Overview:
Swain Aluminium Private Limited is looking for a motivated CRM Trainee to join our team in Bhubaneswar. As a CRM Trainee, you will support the CRM department in managing customer interactions, maintaining CRM systems, and contributing to customer satisfaction initiatives. This entry-level position is ideal for individuals looking to gain hands-on experience in customer relationship management within the aluminum industry.
Key Responsibilities:
- Customer Interaction Support:
- Assist in managing customer inquiries and resolving issues via phone, email, and other communication channels.
- Provide information about products and services and ensure a positive customer experience.
- CRM System Assistance:
- Help in maintaining and updating customer records in the CRM system.
- Support data entry and ensure that customer information is accurate and up-to-date.
- Reporting and Data Analysis:
- Assist in generating and analyzing CRM reports to support sales and marketing activities.
- Track customer interactions and provide insights to improve customer engagement strategies.
- Sales and Marketing Support:
- Support the sales team with lead management and follow-ups.
- Assist in organizing and coordinating marketing campaigns and customer outreach programs.
- Customer Relationship Management:
- Contribute to building and maintaining strong customer relationships by providing excellent service.
- Gather customer feedback and work with the team to address any concerns or suggestions.
- Learning and Development:
- Participate in training sessions to learn about CRM best practices and company-specific processes.
- Stay updated on industry trends and CRM tools to enhance skills and knowledge.
- Education: Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.
- Language : Telugu , Hindi , Odia , English
- Experience: No prior experience required; fresh graduates are encouraged to apply.
- Skills:
- Strong communication and interpersonal skills.
- Basic knowledge of CRM software and Microsoft Office Suite (Word, Excel, Power Point) is a plus.
- Eagerness to learn and adapt in a fast-paced environment.
- Good organizational and multitasking abilities.
Pay: ₹10,000.00 - ₹12,000.00 per month
Experience:
- total work: 1 year (Preferred)
Application Deadline: 22/09/2024
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