Job Opportunities in India
October 17, 2024
Ethics Group of Companies
FULL TIME
CRM Executive
We are hiring for the role of Customer Relationship Management-Executive for young Graduates/Post Graduates for Gurgaon Location.
Freshly Graduates/Post Graduates/M.B.A. can apply. Immediate Joiners would be preferred.
Salary: Rs. 10,000 - Rs. 15,000
Experience: Fresher/Upto 1 Year
Key Responsibilities:
· Serve as the main point of contact for client inquiries and support requests through phone calls, emails, and other communication channels.
· Maintain accurate and detailed records of customer interactions, transactions, and service requests.
· Respond to customer inquiries and resolve issues in a timely and efficient manner, ensuring high levels of client satisfaction.
· Collaborate with cross-functional teams to address customer concerns and escalate complex issues as needed.
· Assist in the development and implementation of customer service strategies to improve client satisfaction and retention.
· Participate in training sessions to enhance product knowledge, CRM proficiency, and customer service skills.
· Contribute to the continuous improvement of CRM processes and procedures, identifying areas for optimization and efficiency.
· Aid in the onboarding process for new clients, ensuring a smooth transition and positive experience with our CRM services.
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
Freshly Graduates/Post Graduates/M.B.A. can apply. Immediate Joiners would be preferred.
Salary: Rs. 10,000 - Rs. 15,000
Experience: Fresher/Upto 1 Year
Key Responsibilities:
· Serve as the main point of contact for client inquiries and support requests through phone calls, emails, and other communication channels.
· Maintain accurate and detailed records of customer interactions, transactions, and service requests.
· Respond to customer inquiries and resolve issues in a timely and efficient manner, ensuring high levels of client satisfaction.
· Collaborate with cross-functional teams to address customer concerns and escalate complex issues as needed.
· Assist in the development and implementation of customer service strategies to improve client satisfaction and retention.
· Participate in training sessions to enhance product knowledge, CRM proficiency, and customer service skills.
· Contribute to the continuous improvement of CRM processes and procedures, identifying areas for optimization and efficiency.
· Aid in the onboarding process for new clients, ensuring a smooth transition and positive experience with our CRM services.
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Provident Fund
- Day shift
- Yearly bonus
- Bachelor's (Required)
- total work: 1 year (Preferred)
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