Job Opportunities in India
October 15, 2024
Shares Bazaar Private limited
FULL TIME & OTHER
Coustomer service representative
Job Title: Customer Service Executive (Female)
Job Summary:
We are looking for a dynamic and enthusiastic Customer Service Executive to join our team. The ideal candidate will be a fluent communicator in English, Telugu, and Hindi, responsible for delivering outstanding customer service and ensuring a positive experience for our clients.
Key Responsibilities:
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Expected Start Date: 16/10/2024
Job Summary:
We are looking for a dynamic and enthusiastic Customer Service Executive to join our team. The ideal candidate will be a fluent communicator in English, Telugu, and Hindi, responsible for delivering outstanding customer service and ensuring a positive experience for our clients.
Key Responsibilities:
- Handle customer inquiries and provide support via phone, email, and chat in English, Telugu, and Hindi.
- Resolve customer issues promptly and effectively, maintaining high satisfaction levels.
- Maintain detailed records of customer interactions and transactions.
- Provide accurate product information and assist customers in understanding our services.
- Collaborate with team members and other departments to improve service delivery.
- Identify recurring customer issues and provide feedback to management for improvement.
- Participate in training and development sessions to enhance knowledge of products and services.
- Uphold company policies and ensure compliance in all customer interactions.
- High school diploma or equivalent; Bachelor’s degree preferred.
- Proven experience in customer service or a similar role.
- Fluent in English, Telugu, and Hindi, with excellent verbal and written communication skills.
- Strong problem-solving skills and attention to detail.
- Proficiency in [specific software or tools, if applicable].
- Ability to multitask and thrive in a fast-paced environment.
- Demonstrated empathy and patience in handling customer concerns.
- Competitive salary and benefits package.
- Opportunities for professional growth and career advancement.
- A supportive and inclusive work environment.
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Paid sick time
- Provident Fund
- Yearly bonus
- Day shift
- Morning shift
- Higher Secondary(12th Pass) (Preferred)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- English (Required)
- Hindi (Required)
- Telugu (Required)
Expected Start Date: 16/10/2024
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