Job Opportunities in India
September 10, 2024
VISION QUEST VENTURE
FULL TIME & OTHER
B.COM FRESHER (FLUENT ENGLISH)
We are inviting applications for the role of Process Associate, Customer Service
In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.
Responsibilities
Minimum qualifications
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.
Responsibilities
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Minimum qualifications
- Graduate (B.COM)
- Freshers are eligible
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Day shift
- Morning shift
- Commission pay
- Performance bonus
- Yearly bonus
- Bachelor's (Required)
- FLUENT ENGLISH: 1 year (Required)
- GOOD COMMUNICATION SKILLS: 1 year (Required)
- CLIENT HANDLING: 1 year (Required)
- FLUENT ENGLISH (Required)
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