Job Purpose The Professional Services Consultant is a member of our consulting group that delivers configurable solutions to our end user customers and partners. The Professional Services Consultant is represented to our Partners and End Users as being the subject matter expert in the configuration and customization of all Tungsten Automation Corporation products.
Key Responsibilities The Professional Services Consultant must be able to:
Deliver Tungsten Automation Corporation solutions to customer based on requirements document
Provide technical leadership to customer on the Tungsten Automation Corporation solution as configured to the customer’s requirements
Work closely with project manager to keep projects on schedule and within budget
Function as the Tungsten Automation Corporation subject matter expert
Work independently in developing a solution per the customer’s requirements
Document all customer-specific configuration
Install Tungsten Automation Corporation configuration in customer environments when not implementing cloud / Saa S solutions.
Required Skills
Skills and Knowledge Required
Strong written communication, clear verbal communication and presentation skills to enable interactions with a global employee and customer base
Multiple language skills are a plus (E.g., French, German, Dutch, etc.)
Ability to collect and document business requirements, technical requirements and process flows
Tungsten Automation Corporation, Inc. is an Equal Opportunity Employer M/F/Disability/Vets
While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.