Job Opportunities in Greece

Τοποθεσία Πάτρα πριν ένα μήνα Ημ. ανάρτησης πριν ένα μήνα Entry / Αρχάριος Επίπεδο εμπειρίας Entry / Αρχάριος Πλήρης απασχόληση Τύπος απασχόλησης Πλήρης απασχόληση Πληροφορική Κατηγορία θέσης Πληροφορική
Who We Are: a leading business software and services provider in South East Europe and the Middle East. We offer an integrated business software suite with ERP, CRM, Retail, WMS, Mobile, HCM, e-Commerce and e-Invoicing as well as a range of software for Verticals such as Pharma Distribution and Pharmacies, Retail, Real Estate and others. With more than 20 years of experience, thousands of clients, a highly skilled Channel Partner network and more than 600 employees, we continuously invest in advanced technologies and professional development of our people.

About the Role:
We are expanding our Technical Support team in Patra and we are seeking a motivated and skilled Technical Support Specialist to join our dynamic team with the following responsibilities:

Provide expert technical assistance and support to end-users

Diagnose and troubleshoot software issues, providing effective solutions to clients

Advice and train users on software use

Provide customer feedback to internal teams to drive product enhancements and improvements

Desired Skills & Experience:
Bachelor's or Master’s degree in Computer Science, Information Technology, Economics or a related field

Knowledge of Databases (Microsoft SQL Server) will be considered as an asset

Familiarity with ERP, CRM or other software is a plus

Excellent verbal and written communication skills in English

Strong interpersonal skills

Excellent problem-solving and analytical skills

Ability to work independently and as part of a team

Customer-oriented mindset with a commitment to delivering high-quality service

What we offer:
For the right talent that want to be part of our innovation-driven environment and high-performance culture, our offering includes:

Competitive remuneration package

Private health insurance plan

Benefits such as gift cards, meal tickets, personal travelling expenses etc.

Continuous training opportunities and certifications

A positive and supportive working environment