SWOT Hospitality, the leading Hotel Management company, trusted by international investors,
developers and top-scale international luxury brands, is looking for an enthousiastic
Sales Manager
for the 5* JW Marriott Crete Resort & Spa (opening 2025)
The position is based in Chania or in Athens with presence/trips in Chania when required.
The JW Marriott Crete Resort & Spa emerges from the balanced synthesis of Crete’s unique, pre-existing natural elements, and JW Marriott’s curated approach to elegant, quiet luxury, purposed to nourish the guest’s mind, body and spirit and to guide them to find mindfulness through a relaxing and revitalizing experience. Nestled in Chania, Greece, the resort stands out for its concept of offering everything a guest needs, in order for them to focus on themselves and reconnect to their whole self, their loved ones, and the beauty around them.
CORE WORK ACTIVITIES
Building Successful Relationships that Generate Sales Opportunities
Works collaboratively with off-property sales channels to ensure sales efforts are coordinated.
Builds and strengthens relationships with existing and new customers to enable future bookings.
Manages and develops relationships with key internal and external stakeholders.
Managing Sales Activities
Participates in sales calls with members of sales team to acquire new business and/or close on business.
Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
Identifies new business to achieve personal and location revenue goals.
Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
Providing Exceptional Customer Service
Sets a positive example for guest relations.
Interacts with guests to obtain feedback on product quality and service levels.
Requirements
Previous experience in similar position.
Perfect command of the English language (additional languages will considered as a plus).
Excellent communication skills.
Professionalism, responsibility.
Benefits THE COMPANY OFFERS
Excellent compensations & benefits pack
Career development and opportunities
Excellent working environment
Be part of the JW Marriott & SWOT Hospitality family
At JW Marriott, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. That’s The JW Treatment.