Job Opportunities in Greece
September 18, 2023
Domes Resorts & Reserves
Κέρκυρα
Rooms Division Manager
Domes Resorts are now hiring for a Rooms Division Manager.
We are looking for a highly energetic, results driven and experienced Rooms Division Manager to join our hospitality group, which is focused on offering a luxurious experience for our guests.
Key Responsibilities
Technical Skills
We are looking for a highly energetic, results driven and experienced Rooms Division Manager to join our hospitality group, which is focused on offering a luxurious experience for our guests.
Key Responsibilities
- Manage front office, housekeeping, guest relations departments and back of the house departments.
- Conduct spot checking of rooms to ensure standards are constantly met.
- Ensure control of expenditures as well as budgets set.
- Ensure timely, efficient & professional welcome and check-in is provided by all front office colleagues.
- Oversee the maintenance and configuration of the Opera system.
- Monitor level of customer service (i.e. by analyzing the Guest Satisfaction Reports).
- Work in partnership with Guest Services, Reservations, Sales & Housekeeping to ensure guests' needs are exceeded regarding room requirements.
- Ensure all employees adhere to company 5* grooming standards.
- Lead by example, empowering effective team working relationships.
Technical Skills
- High School diploma, general education degree or international equivalent required. College degree preferred.
- Proven work experience as Rooms Divison in supervisory/management capacity in a luxury property required. Previous guest service and general computer experience preferred. Property Management Software experience preferred.
- Language Skills: Excellent knowledge of the English language is mandatory as well as the ability to speak, read and write clearly. Must be able to listen to, read and/or write instructions, memos, short correspondences and messages. Second language preferred.
- Expertise in Opera
- Excellent communication and people skills.
- Good organizational and multitasking abilities.
- Successfully manage stress, anxiety, and pressure associated with tight deadlines, heavy workload, and hotel emergency situations.
- Detail Orientation
- A team player with a positive can-do attitude and a hands-on, results-driven approach
- Must be able to manage multiple priorities in a fast-paced environment.
- Competitive Remuneration Package
- Indefinite Contract
- Continuous Training & Development opportunities
- Friendly and hybrid Work environment
We regret to inform you that this job opportunity is no longer available
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