Company Description CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
The Team: We have an existing opportunity for a Key Account Representative to join our Greece & Balkans Sales Team in Athens. The key objectives of this role are to work alongside highly motivated colleagues in ultimately achieving sales volume and revenue targets with Greece's & Balkans Sales team. The person will report to the Sales Manager of Balkans. Job Description The Opportunity: You'll be responsible for building, managing & developing long-term business partnerships with a client portfolio in Balkans region with main focus in Romania, achieve the targeted revenue and profit metrics, you'll achieve this by increasing and elevating the brand presence for the iconic brands of Mattel. We'll also rely on you to be a core contributor to the planning, managing, and executing the business for your clientele. What Your Impact Will Be: Job Objectives:
Development of long term “win-win” relations with the key customers
İmplement market share, brand sales-profit targets to the key customers
Deliver excellent customer service / customer satisfaction
İdentify opportunities
İmplementation of commercial policy and “win-win” sales terms and conditions
Key Result Area:
Development and implementation of key accounts plans
Programming of the customers’ sales plan
Working with orders and shipments
Collections
Servicing the products and the brands
Market research-competition analysis
Servicing the account
Personal development
Key responsibilities
Development and implementation of “win-win” relations
Develop and implement key accounts plans
Contact with the key people of the customer
Identify opportunities to these accounts
Coordinator of all Mattel depts that service the key customer
Solve all key accounts complaints
Follow up of all sales terms and agreements
Monitor competitive actions that may have influence on the key accounts
Maintenance of all historical data
Prepare presentations with the cooperation of all relative depts (marketing, trade marketing, sales administration)
Proposals for improvement
Develop & integrate the sales plan by customer
Align the sales plan by customer with the brands’ target
Select products and quotas in alignment with the target
Present the benefits of the brands and the products to the customer
Launch and promote new brands / products
Recognize the key persons / the ones with purchase responsibility
Define the customer service level
Programs the orders and the shipments per month
Internal working relationships:Sales Management, Sales Administration, Logistic, Marketing, Trade Marketing, IT, Finance External working relationships:Customers, stores, customers’ advertising companies, customers’ marketing department, customers’ warehouses, consumers, suppliers, Third party warehouse, clients` accountants Qualifications What We’re Looking For:
Bachelor’s degree in related fields (Bachelor/ Master/ Diploma).
At least 3 years of Sales Experience with understanding of Key Account management, preferably in an FMCG company
Selling & negotiation skills in the international environment, preferably acquired in a multi-national company with high seasonality.
Strong analytical, problem-solving and project management skills.
Attention to detail and process affinity.
Strong follow-up and prioritization skills.
Highly competitive mindset & Business results-oriented: ability to perform and manage forecasts.
Ability to work in a wide variety of projects with tight deadlines.
Ability to operate within a matrix business environment and handle diverse audiences.
A confident and articulate communicator capable of inspiring strong collaboration within an organization.
Proactive, positive, and innovative mind.
Fast learner – the ability to work in high energy, fast-paced environment.
Excellent Excel Skills.
Fluency in English.
Additional Information What It’s Like to Work Here: We are a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviours:
We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
Our Approach to Hybrid Work We embrace a hybrid work model to empower a culture of growth, optimism, and wellbeing, where everyone can deliver on our shared purpose and realize their full potential. Combining purposeful in-person collaboration with tech-enabled hybrid work, our focus is to provide flexibility while enabling collaboration for moments that matter. Who We Are: Mattel is a leading global toy company and owner of one of the strongest catalogues of children’s and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.
We regret to inform you that this job opportunity is no longer available